Need a hand? We’re just a message away! 
Our team is here to support you during working hours and make sure your questions never go unanswered.

Home

Track Your Order

Forever Map

<p>Your Push Pin Map should have arrived with the pins you selected at checkout. We are sorry they weren&#x2019;t included. Please contact support quickly and we&#x2019;ll be happy to send them straight to your doorstep.</p>

Your Push Pin Map should have arrived with the pins you selected at checkout. We are sorry they weren’t included. Please contact support quickly and we’ll be happy to send them straight to your doorstep.

I didn’t receive the pins with my Push Pin Map - what should I do?

Push Pin Maps

How do I create an account with Forever Map?

Is my personal information safe with Forever Map?

How do I change my password?

How do I delete my account?

New User

When will I get my refund?

How do I track my order?

How do I cancel my order?

What is your cancellation policy?

What type of packaging do you use?

Can I place a rush order?

What should I do if an item is missing from my order?

Orders

What is your shipping policy?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

I wrote the wrong home address. How can I change it?

When will my order be shipped?

Delivery time & costs

Do you offer international shipping?

Where can I find my order status?

Order is marked delivered but not here

Shipping

Do you supply hanging hardware with your map?

Can I hang my push pin map outside?

How do I care for my push pin map?

How do I clean my map?

Usage

What are the materials used in the Forever Map products?

Does the canvas wrap around the stretcher bars?

Are these rolled canvases or are they shipped already framed?

Will the colors I see on my monitor look exactly the same in print?

What materials are used to make a push pin map?

What kind of printing technology do you use?

Do Push Pin Maps come with pins?

What kind of pins will I receive?

How do I apply promo/discount codes?

My coupon is not accepted. Can you please help?

Can I use more than one coupon code?

What is the best way to receive exclusive coupon codes?

Coupons

What if my package gets lost or arrives damaged?

What is your return policy?

How do I make a return?

When does the 90-day returns period start?

Can I return items bought with an eGift Card?

Returns

How to Choose and Measure the Best Size for Your Wall Art

I didn’t receive the pins with my Push Pin Map - what should I do?Updated 25 days ago