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Forever Map

Welcome to the Forever Map help center. We’re here to walk you through our frequently asked questions about shipping, delivery, coupons, and more.

Forever Map Help Center

How do I create an account with Forever Map?

Is my personal information safe with Forever Map?

How do I change my password?

How do I delete my account?

New User

When will I get my refund?

How do I track my order?

How do I cancel my order?

What is your cancellation policy?

What type of packaging do you use?

Can I place a rush order?

What should I do if an item is missing from my order?

Orders

What is your shipping policy?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

I wrote the wrong home address. How can I change it?

When will my order be shipped?

Delivery time & costs

Do you offer international shipping?

Where can I find my order status?

Order is marked delivered but not here

Shipping

Do you supply hanging hardware with your map?

Can I hang my push pin map outside?

How do I care for my push pin map?

How do I clean my map?

Usage

What are the materials used in the Forever Map products?

Does the canvas wrap around the stretcher bars?

Are these rolled canvases or are they shipped already framed?

Will the colors I see on my monitor look exactly the same in print?

What materials are used to make a push pin map?

What kind of printing technology do you use?

Push Pin Maps

How do I apply promo/discount codes?

My coupon is not accepted. Can you please help?

Can I use more than one coupon code?

What is the best way to receive exclusive coupon codes?

Coupons

What if my package gets lost or arrives damaged?

What is your return policy?

How do I make a return?

When does the 90-day returns period start?

Can I return items bought with an eGift Card?

Returns

Get information about creating and managing your Forever Map account. Learn about the benefits and get answers to your questions.

If you have any questions about your order, we’re happy to help. Discover more information about payment methods, tracking, and more.

Get more information about our shipping policies. In this page, we’ll walk you through shipping time frames, delivery costs, and more.

Learn how to care for your push pin map properly to ensure longevity. Our premium maps are easy to look after, as long as you follow a few tips.

A quality map should be accessible to everyone. Get more information about our exclusive push pin maps that bring your journeys to life.

Everyone deserves affordable, high-quality maps. Learn how our coupons help you get the best deal.

We want you to be satisfied with every order. If you want a refund for your purchase, read about our return policy.

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