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Returns

We want you to be satisfied with every order. If you want a refund for your purchase, read about our return policy.

What if my package gets lost or arrives damaged?

Our quality warranty certifies that your purchase is free from defects in material and workmanship. If the product arrives damaged or the quality is not as expected, we offer a 365-day craftsmanship guarantee. You can report the issue and receive a r

What is your return policy?

Not satisfied with your push pin map?. We’re sorry to hear that! Customer satisfaction is our top priority. We would be happy to refund your purchase upon returning the map – no questions asked!. With our money-back guarantee, you can send your produ

How do I make a return?

Return by mail. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return. Print the shipping label and drop off your return at a shipping cent

When does the 90-day returns period start?

The 90-day returns period starts from the day your order arrives, as indicated by the tracking number. Not satisfied with the size or design?. We will refund your purchase within 90 days of receiving your map. * Personalized orders are non-refundable

Can I return items bought with an eGift Card?

We're sorry you wish to return your item. Please take a moment to tell us why, so we could improve in the future! Yes, you can return the artwork, but please note that we are not able to refund purchases placed with an eGift Card. However, we can iss